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Not able to sync my music collection

~ February 7, 2007 at 16:46 by infomaniac (Views: 180)

I've been trying to sync my music collection for the last couple of days with not success. I am using Winamp v. 5.32. I start the sync and within a couple of seconds I get "There was a problem syncronizing your library with the MyStrands server. This may be due to an internet or server connection problem. Please try again later."

My music library is on a network hard drive - Maxtor Shared Storage Drive. I don't know if that is the issue or not. I connect to MyStrands without a problem and am able to use the other features.

Any help would be appreciated.

BTW, I am really enjoying MyStrands!

Ellen

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winamp sycronization

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comment by

wendiwho ~ February 7, 2007 at 19:06

Thanks, Ellen.

We're looking into this and will get back to you.

comment by

wendiwho ~ February 7, 2007 at 20:06

Hi Ellen,

Could you try again, and then send your log to support@mystrands.com? We successfully synchronized from a remote disc, so it would be useful to see what is happening at your end.

The log is located in Program Files\MyStrands_WinAmp\MyStrands.log

Thanks.

comment by

infomaniac ~ February 12, 2007 at 19:37

I just wanted to thank the staff at MyStrands for their quick resolution to my problem. They responded within hours of my posting my problem and took fast step to help me sync my music collection. Thanks again!

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Not able to sync my music collection

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